Click here to make a payment.
The City of Mitcham has introduced electronic services (eServices) via the Internet to provide the community with quick and easy access to a range of services. Residents can now pay Rates, renew Dog Registrations, pay Infringement Notices, check the latest Development Approvals or lodge a Request for Service through our website.
The link above accesses a secure site where you will be prompted for your relevant information. Please have your rates notice handy as it contains information that you will need to fill in the electronic payment form.
Rates 2013 2014
Council rates are due quarterly in September, December, March and June of each year. Council offers a discount of 1% for the payment of the full year's rates by the September due date. Council’s Rating Policy Statement (including Rate Rebates) is contained in the City of Mitcham Annual Business Plan 2013 2014(1746 kb).
Council has extended the rate capping scheme to assist all ratepayers who would otherwise have incurred a rate increase greater than 12.5%. A rebate will be granted automatically to eligible ratepayers. If a rebate does not appear on your rates notice and you believe you are eligible, please contact the Customer Service Centre on 8372 8888 or email firstname.lastname@example.org
Rates income is used to provide a range of essential everyday services such as road rehabilitation, footpath repairs and maintenance, stormwater drainage, the collection of rubbish and recyclable materials, ongoing maintenance of parks, gardens and buildings, street lighting and street cleaning, libraries, animal control, planning and enforcement of local laws.
The increase in rates income will be used to implement key strategies including maintaining the City’s ageing infrastructure, which includes our roads, footpaths and stormwater drainage systems, new footpaths and stormwater infrastructure improvements and investment to fully implement the City of Mitcham/s Trails Strategy.
Local Government has produced four fact sheets to assist residents to understand what is involved in Council's rating processes and the legislation within which they operate, what is involved and how it works.
In addition, Council has prepared a City of Mitcham 2013-2014 Rates Information Sheet(180 kb) which includes answers to frequently asked questions in relation to rating.
Methods of Paying Rates
Payment may be made at any Australia Post Office with a "One Stop Bill Pay" service. Present the notice at the Post Office.
To make payment via the internet access the payments section of this website. You will need the assessment number shown on the notice, the amount you wish to pay and your credit card details.
Payment by Telephone Credit Card
Call 1300 303 201, 24 hours per day, 7 days a week. Quote 'Infopay' number 4333. You will need the assessment number shown on the front of the notice, the amount you wish to pay and your credit card details. Council accepts Visa and Mastercard credit cards. Council does not accept charge cards such as Diners Club and American express.
Payment may be made through your financial institution using Bpay. Contact your Financial Institution to make this payment from your cheque, savings or credit card account. See front of notice for Bpay biller code and reference numbers.
Centrepay is a direct bill paying service offered to customers receiving payments from Centrelink. The rate payment is deducted from your Centrelink payment before it goes into your bank. The minimum payment amount is $10 per fortnight. Call Centrelink on your normal payment number or register online. Forms are also available from Council.
Make cheque payable to: City of Mitcham and mark 'Not Negotiable'. Mail payments with tear-off slip attached to: City of Mitcham, PO Box 21, Mitcham Shopping Centre, Torrens Park, SA 5062
Present the notice at the Customer Service Centre, City of Mitcham, 131 Belair Road, Torrens Park, SA 5062. EFTPOS and credit card facilities available.
To avoid fines, payment must be received at the Council Civic Centre on or before the due date.
Any ratepayer who may, or is likely to, experience difficulty with meeting the standard payment arrangements is invited to contact Rating Services to discuss alternative payment arrangements. Such enquiries are treated confidentially by the Council.