Rates Relief

Council is working to support ratepayers, businesses and community groups who are experiencing financial hardship due to the COVID-19 pandemic. We understand that many businesses have closed or have significantly reduced their trading hours. This has resulted in large numbers of people becoming unemployed and experiencing financial hardship nationally, and our residents and ratepayers are not immune to this.

We understand your concerns around reduced revenue, financial obligations, and management of employees, legal obligations, maintaining workplace health and planning around disruptions.

We are currently inviting businesses, community groups and residents to apply for rates assistance at this difficult time.

Ratepayers who are experiencing financial hardship as a result of the COVID-19 pandemic can apply to have your rates and charges payments deferred until 15 December 2020.

Eligible ratepayers, which include anyone on a commercial, industrial or other differential rate category, that have been impacted due to being closed by Federal or State Government COVID-19 directives can apply to have their quarter 4 rates waived.

Eligible ratepayers, which include anyone on a Commercial, Industrial or other differential rate category, that have been impacted by COVID-19 and are eligible for the Jobkeeper payment can apply to have 50% their quarter 4 rates (due now) waived and the other 50% deferred until December 2020.

Eligible properties will include anyone on a commercial, industrial or other differential rate category. Other rate category includes properties such as clubs and community groups. Please refer to your rates notice to check your differential rate category.

Business rate relief is extended to tenants, who do not directly pay rates, with the agreement of their landlord that any deferral or rebate will be directly passed on to the tenant.

To be eligible, ratepayers (direct or indirect, such as tenants) must be :

  • Commercial ratepayers who have been required to close due to COVID-19
  • Commercial ratepayers eligible for the ‘JobKeeper’ payment
  • Non-commercial ratepayers eligible for the ‘JobSeeker’ or ‘JobKeeper’ payment
  • Any other ratepayer experiencing financial hardship due to income dropping by 15 per cent or more.

If you have had a loss of income due to the COVID-19 crisis and do not believe you can meet your upcoming rates payments, you can apply for a rates postponement on your rates.

Rates can be postponed until the 15 December 2020 and no penalties will apply during this period.

Payment for postponed rates can be made any time during this period but full payment will be required at the end of December.

Please complete the application for COVID-19 Rates Relief

All applications will be treated confidentially.