We want to let you know that we’re here for you. We are still delivering our services to you and finding new ways to connect with our community. We’re working to keep our staff and our community as safe as possible and we’re checking on businesses in the area and supporting them to reduce face to face contact. We’re here for you, and if we support one another, we can get through this together.
Our priority is the health and safety of our community, volunteers and staff. We understand that there is significant focus on COVID-19 in the media and across our community – both for our residents and businesses, as well as our employees. With a range of different measures being implemented at the Federal, State and local level, it can be challenging to keep up to date on the facts of the virus and advice on our responsibilities in our community.
Council is working to support ratepayers, businesses and community groups who are experiencing financial hardship due to the COVID-19 pandemic. We understand that many businesses have closed or have significantly reduced their trading hours. This has resulted in large numbers of people becoming unemployed and experiencing financial hardship nationally, and our residents and ratepayers are not immune to this.
We understand your concerns around reduced revenue, financial obligations, and management of employees, legal obligations, maintaining workplace health and planning around disruptions.
We are currently inviting businesses, community groups and residents to apply for rates assistance at this difficult time.
Ratepayers who are experiencing financial hardship as a result of the COVID-19 pandemic can apply to have your rates and charges payments deferred until 15 December 2020.
Eligible ratepayers, which include anyone on a commercial, industrial or other differential rate category, that have been impacted due to being closed by Federal or State Government COVID-19 directives can apply to have their quarter 4 rates waived.
Eligible ratepayers, which include anyone on a commercial, industrial or other differential rate category, that have been impacted by COVID-19 and are eligible for the Jobkeeper payment can apply to have 50% their quarter 4 rates (due now) waived and the other 50% deferred until December 2020.
Eligible properties include anyone on a commercial, industrial or other differential rate category, Other rate category includes properties such as clubs and community groups. Please refer to your rates notice to check your differential rate category.
Business rate relief is extended to tenants, who do not directly pay rates, with the agreement of their landlord that any deferral or rebate will be directly passed on to the tenant.
To be eligible, ratepayers (direct or indirect, such as tenants) must be :
- Commercial ratepayers who have been required to close due to COVID-19
- Commercial ratepayers eligible for the ‘JobKeeper’ payment
- Non-commercial ratepayers eligible for the ‘JobSeeker’ or ‘JobKeeper’ payment
- Any other ratepayer experiencing financial hardship due to income dropping by 15 per cent or more.
If you have had a loss of income due to the COVID-19 crisis and do not believe you can meet your upcoming rates payments, you can apply for a rates postponement on your rates.
Rates can be postponed until the 15 December 2020 and no penalties will apply during this period. Payment for postponed rates can be made any time during this period but full payment will be required at the end of December.
Please complete the application for COVID-19 Rates Relief
All applications will be treated confidentially.
Our Civic Centre Customer Service Counter is open, you can come in and see us or call us on 8372 8888 or visit us at www.mitchamcouncil.sa.gov.au. We are also continuing to offer assistance and connections with our community in a variety of ways, including:
- you can apply for rates relief
- phone calls to vulnerable residents
- visit our libraries
- streaming our children story time, wiggle and read and craft sessions so you're still able to connect with us.
Please note that the Civic Centre will not accept cash for any payments, however EFTPOS facilities will be available.
Council will continue to observe all directions and advice issued by the Federal and State Governments regarding COVID-19, as the health and wellbeing of our community is our highest priority.
The virus is spread through contact with droplets produced when an infectious person coughs or sneezes. As a consequence our behaviour is key to preventing spread of the virus and this involves taking personal responsibility, such as regular hygiene practices and social distancing.
Keeping a healthy physical distance between individuals is a necessary precaution we must take at the moment. Australians have been informed to stay home unless shopping for essentials, travelling to and from work or study (when they cannot work or study from home), attending to medical or health care needs and exercising. In practice this means:
- Staying at home wherever possible
- Postponing parties and keeping non-essential gatherings to less than 10 people.
The one person per 4m2 rule must be implemented in all public places, businesses and residences, and social distancing of 1.5 metres observed.
We are urging our community to continue practicing good hygiene, as per SA Health guidelines.
- Wash your hands frequently with soap and water for 20 seconds
- Avoid touching your face
- Sneeze or cough into the crook of your arm or use a tissue and dispose of straight away, then wash your hands
- Do not attend work and avoid public places, if you are unwell
These precautions are essential to prevent illness and protect all members of our community. Your co-operation is sought as we all learn to adapt to these unusual circumstances.
The Australian Government has introduced important social distancing measures to slow the spread of Coronavirus. View the current social distancing restricted activities that apply from 14 May 2020 here.
The Australian Government has also collated a range of information sheets and resources.
Front Counter at the Civic Centre
Please note that the Civic Centre will not accept cash for any payments, however EFTPOS facilities will be available.
The Development Services counter is open development applications can be lodged at the counter, via email to email@example.com or by post addressed to City of Mitcham, PO Box 21, Mitcham Shopping Centre, TORRENS PARK SA 5062.
Community Wellbeing services have been suspended including:
- Individual Social Support services
- Social Groups run from the Cumberland Park Community Centre and Blackwood Community Centre
- Social Group outings including our Men’s Lunch Groups
- 1 to 1 social support, including home visits and transport to social activities
- Community Bus services to both Library and shopping centres
- ‘Out ‘n’ About’ bus outings
Our Personal Transport program is continuing for those clients with no family or other supports to assist them.
If you have questions or concerns regarding your volunteer role, please contact your Coordinator Deb or Dennis, or talk to Sonja in the Community Wellbeing Team on 8372 8884.
Services and events
The following services and events have been postponed:
- Neighbour Day BBQ competition
- Justice of the Peace services across City of Mitcham Civic Centre, Mitcham Memorial Library and Blackwood Library.
All volunteering positions across Mitcham Cultural Village, Cumberland Park Community Centre and the Civic Centre have been suspended.
Our waste and bin collection and recycling services will continue as normal.
The Lynton Green Waste Facility will be open on its scheduled open days every first, third and fifth Saturday of the Month. In line with State and Federal requirements and to ensure the safety of our community and staff we will open the facility to 10 people at a time and a 2 person per car limit. Please remember to follow social distancing and hygiene practices and be aware that we will only accept payment by EFTPOS (no cash). Thank you for patience and understanding as we work to slow the spread of COVID-19.
To view the calendar click here.
All outdoor playgrounds, exercise equipment and skate parks are open for play we encourage all visitors to our playgrounds to practice social distancing and good hygiene.
Drinking fountains and outdoor barbecues in our reserves and parks have been temporarily closed for your safety.
We still encourage going to daily walks through our reserves and parks while practicing social distancing. View our trails here.
For further information, including maintenance and monitoring during extended periods of discontinued use, please refer SA Health.
Our Community Centres are now open and we are contacting all hirers to discuss their return to the facilities.
- Programs suspended include:
- Batch Cooking
- Lunch Group and Activities
- Cumby Crew
- Thursdays’ morning tea with the Orchestra
- Knitting and Crochet
- Tea and Toasties
- Men’s Chat
- English Conversation
- Art with Koruna
- Community Tai Chi
Community Shed is open
The Mitcham Local History Service is open
Mitcham Library Service
The Mitcham Memorial Library and Blackwood Library is open to browse the collection and borrow resources. There will be no public access PCs or programs and events. Click here for our opening hours.
Our special events have been postponed. We will contact you as soon as we are able to arrange alternative times or a refund.
Our programs have been suspended and some are now available online:
- Storytime and Craft
- Toys and Talk
- Wriggle and Read
- Tech times
- iPad classes
- Book clubs
- Chess Group
- Conversation and coffee group
- French classes
- Knitting and crochet
- JP services
- Meeting Rooms
- Toy Libraries are closed. Please retain your items and contact the libraries to renew loan periods if necessary. Memberships will be extended for the closed period of time.
Our immunisation services will continue with additional health practices put into place to manage social distancing and staff at each clinic will manage people entering and exiting the building during the clinics.
To view the community clinic calendar click here.
- It will cost members of the Community who do not qualify for the free influenza vaccine $20 per dose paid by debit or credit card.
- Flu vaccinations are free for clients who are over 65 and those considered vulnerable. For more information on clinics and to see the criteria for vulnerable people click here.
Please note that the immunisation clinics scheduled at the Mitcham Memorial Library will now be held at the City of Mitcham Civic Centre, 131 Belair Road, Torrens Park until further notice.
Rate Relief for Local Businesses
Council has agreed to waive current quarter rates (May to July 2020) for businesses closed by State or Federal Government directives.
Businesses who remain open but have suffered a significant decrease in income and are eligible for Jobkeeper payments can apply to have 50 per cent of their fourth quarter rates waived, and the rest deferred until December 2020.
A key element of the package is that the waiver also extends to tenants, meaning a COVID-19 affected business can apply for the rebate or deferral if the landlord agrees to pass it on. This measure is designed to provide effective and targeted relief and is also set to benefit not-for-profit community groups who hire/run community halls and RSL Club facilities.
To apply complete the online form COVID-19 Rates Relief
Restaurant and Cafe Outdoor Dining
From 1 June restaurants,cafes, wineries, pubs, breweries, bars can have a total max of 80 people with a total max of 20 per group and room. Depending on the size of the outdoor dining area, a lower limit may apply so customers can safely maintain a physical distance between one another. More information is available here.
Food Business Inspection Fees
Food business inspection fees and charges waived until 31 October 2020.
Council Own Property Fees
Lease, license fees and rent for council-owned property tenants waived for period of mandated closure; and
Australian Government Financial Stimulus for Small Business
A $17.6 billion dollar stimulus package was announced that included cash flow assistance to help small and medium sized businesses. The South Australian Government has also announced emergency cash grants to assist small businesses.
The Australian Government is supporting Australian businesses during this time. Visit www.treasury.gov.au for up to date information on the financial support available for individuals and businesses.
Mental Health Support
It is normal to feel stress and worry when there is a health event happening in the community that is affecting people’s wellbeing, such as the coronavirus disease. Support can be found at www.headtohealth.gov.au/covid-19-support
Council’s Food Safety Training Sessions are currently on hold.
Council’s Environmental Health Officers continue to be available to take your calls and assist with any questions. Please call 8372 8888 during 9am to 5pm for food safety advice and information.
Discover online food safety training, visit DoFoodSafely.
Food Safety Auditing
Our team of food safety auditors remain committed to monitoring and regulating high risk food audited premises during the COVID-19 restrictions phase. These businesses include Hospitals, Aged Care facilities and Child Care Facilities that offer services and accommodation to our most vulnerable people.
Businesses are encouraged to contact their food safety auditor for any questions regarding the process at this time.
Management of Public Swimming Pools, Spas, Cooling Towers and Warm Water Systems
Ongoing maintenance of pools, cooling towers and warm water systems is essential to prevent illness from diseases such as Legionella, even when normal business is disrupted.
Public swimming pools can now re-open provided that certain requirements are observed to help swimmers maintain social distance and good hygiene.
Find out more here.
City of Mitcham has set out to support the local economy and generate employment during the COVID-19 pandemic by bringing forward a range of projects earmarked for future years.
Council has identified $4,796,500 of projects that can begin immediately, including the replacement of four domestic waste trucks, road renewal and kerb reconstruction at Cashel Street and Quinlan Avenue, St Marys and new roofing and guttering at the Cumberland United Soccer Club rooms.
Also identified are $36,888,500 in projects that require funding from Federal or State Government. Council has already committed to the funding of $16m towards these projects and will appeal to the Premier and Prime Minister with an outline of the works and balance of funding required.
These include the Blackwood Community Hub and Waite St Reserve Activation ($20m), Unley Jets Club Redevelopment at Unley Oval ($2.15m) and Brown Hill Creek Storm Water Management Plan South Parklands Stage ($5.3m).
City of Mitcham Stimulus Projects – immediate start
Project Description / Value
- Civic Centre – replace air conditioning units in Council Chambers Archive Store and Council Chambers, recoat panels on exterior curved wall – total $70,000
- Lynton Depot – security system upgrade $45,000
- Blackwood Lions Club roof renewal $3000
- Blackwood Rotary Club switchboard upgrade $1,500
- Mitcham Communtiy Centre kitchenette renewal $15,000
- Mitcham Community Centre- demolish shelter in car park $10,000
- Mitcham Community Centre – swipe card access $30,000
- Mitcham Village Institute – hall flooring renewal $10,000
- Mitcham RSL Clubrooms – switchboard upgrade $1,000
- Cumberland Park Community Centre – modify doors for DDA compliance $15,000
- Colonel Light Gardens Institute alarm and smoke detector, fascia/ gutter repairs $25,000
- Mitcham Memorial Library – roof repairs to old section $15,000
- Belair Community Centre – new gutter and downpipes $12,000
- Cumberland United Soccer Club Rooms – roof and gutter renewal $26,000
- AA Bailey Reserve Southern Suburbs Rugby Club rooms gas heater replacement - $2,000
- Hawthorn Bowling Club storage shed roof renewal - $6,000
- Manson Oval Bellevue Heights Tennis Club – replace eastern verandah and shelter - $35,000
- Cashel St, St Marys – road renewal and kerb reconstruction $1,010,000
- Quinlan Ave, St Marys - road renewal and kerb reconstruction $620,000
- City of Mitcham four domestic waster truck replacements - $1,745,000
- Main Rd, Blackwood, footpath renewal, new kerb, stormwater upgrade, upgrade East Terrace/ Main Road intersection, upgrade Red Road/ Hillside/ Main Road intersection, park furniture and renewals in Blackwood Forest Recreation Park reserve $800,000
- Wattlebury Road, Barrens Reserve, Wesley Street, Mitcham – renewal of footpath and streetscape $300,000
Total Value: $4,796,500