Community Wellbeing offers a variety of community transport services for residents 65 years and over or under 65 living with a disability, as well as social connection opportunities for persons 65 and over.
Community Transport responds to the needs of those with limited access to conventional means of public and private transport. Our personalised, friendly, and reliable community transport options can help you meet important commitments, attend appointments, and do your shopping.
The City of Mitcham has two Community Buses which operate a door-to-door service across the Council area. The buses travel weekly to Blackwood, Mitcham, Pasadena, and Castle Plaza shopping centres, and monthly to Westfield Marion and the Central Market. Fully trained and accredited volunteers drive buses, assist passengers, and help with walkers, trolleys, and shopping bags.
A dedicated team of staff and volunteers provide transport by private vehicle or the Council people mover for essential travel, such as to medical, wellbeing, social, and therapy appointments. It is a door to door service, carried out by fully trained drivers in vehicles that conform to Council's strict specifications and cleaning protocols.
Personal transport is typically provided within the Mitcham Council area, but if your destination is beyond this, or if parking is difficult for our drivers, we may still be able to transport you one way.
All personal transport requires a My Aged Care Transport referral. Call 1800 200 422 for more information.
If your transport needs are outside of our business hours or if we cannot meet your requirements please contact the Community Passenger network on 8375 6769.
For further information on Community Transport please contact Sonja on 8372 8884 or email@example.com.
Maintaining social connections and taking part in meaningful activities with others is essential to enjoying life. We offer a range of opportunities to help you maintain your interests and stay engaged.
We offer City of Mitcham residents a variety of engaging activities such as social afternoons, craft sessions, games and activities, exercise classes, cooking classes, guest speakers and events. We have weekly activities at Cumberland Park Community Centre, Hawthorn Community Centre, and Hewett Sports Hub. Find a list of our regular programs here
There are regular 'out-and-about' bus day-trips to places of interest near and far. We also have men's lunch groups who enjoy a bus trip to dining venues around greater Adelaide.
City of Mitcham has recently partnered with the Cities of Marion, and Holdfast Bay to create the "Move It" program, designed to help our local communities discover new places, spaces and ways to 'move it' locally. Book in to one of these popular sessions here.
Personal Transport to and from social activities is available for those residents funded by the Commonwealth Home Support Programme (see 'How do you join our programs?' below for more information).
Individual Social Support
Our comprehensive knowledge of the Mitcham community means we can link City of Mitcham residents to local social activities of their choice such as learning centres, arts and crafts, exercise, entertainment, and bus trips. We provide individual services such as regular visiting, welfare check-ins and chats, and one-to-one assistance in various activities.
Wellbeing has also recently launched individually supported bus trips to the City of Mitcham Libraries. Volunteers will assist residents to choose, check out, and carry items, and afterwards enjoy a morning or afternoon tea together.
Community Wellbeing provides nutritious and delicious meals, including substantial morning and afternoon teas at various activities during the week.
All dietary requirements are catered for in any of our programs providing refreshments or meals.
For information on all Community Participation please contact Sonja on 8372 8884 or firstname.lastname@example.org.
COVID-19 Service Changes
Please note, there have been some changes to out programs due to the COVID-19 pandemic. See our Community Wellbeing Page for a comprehensive summary of current services.
How do you join our programs?
Community Wellbeing services are funded by Department of Health, as part of the Commonwealth Home Support Programme (CHSP) for older Australians, and the City of Mitcham. Many of our programs are open to all residents of Mitcham, however, subsidies are available and priority is given to clients who have CHSP funding and referrals.
If you are 65 years or over, or 50 years or over of First Nations descent, you may qualify for the Commonwealth Home Support Programme (CHSP). Applications are through the Commonwealth Government gateway, ‘My Aged Care’ - the Australian Government's starting point on your aged care journey. Eligibility is determined on the basis of age and your need for assistance to live independently at home and/or be active in the community. My Aged Care will register you over the phone and in most cases arrange a more detailed face-to-face or telephone assessment. You can also select a representative to communicate on your behalf.
When registering you will have the opportunity to choose who provides your services. If you wish to access Council's Community Wellbeing services, please advise the assessor that your preferred service provider is City of Mitcham.
Contact My Aged Care on 1800 200 422. If you are calling from overseas, dial +61 2 6289 1555 (Monday to Friday 8.30am to 5.30pm AEST) and ask for the My Aged Care contact centre.
Face-to-face aged care support is now available at dedicated Services Australia service centres. You can book an appointment to speak to an Aged Care Specialist Officer (ACSO) in person by calling 1800 227 475 on weekdays from 8am to 5pm.
If you would like assistance with contacting My Aged Care, or would like more information on the My Aged Care process, please call Sonja on 8372 8884.
All other residents
Most Community Wellbeing social activities are open to all residents, regardless of funding or age, depending on the activity and availability of space. For example, the Community Bus service is accessible to any local resident who is assessed as transport disadvantaged, whereas Personal Transport is only available to CHSP funded clients.
City of Mitcham Community Centres also host a range of dynamic social groups and activities for all residents.
One of our friendly staff is usually available to meet with you at the City of Mitcham Civic Centre,131 Belair Rd, Torrens Park, between 9 am and 4 pm. Appointments are preferred but drop-ins are welcome.