Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's web site: http://www.oaic.gov.au.
What personal information we collect
Personal information is any information or opinion that identifies you.
We will only collect personal information that is necessary for us to do our work. We may collect your personal information to:
- provide you with services
- help you with your enquiries, complaints, bookings and other requests
- provide you with information about the City of Mitcham
- verify any information you provide to us
- get in touch with you if we need to
- improve our services
- protect your safety on Council property
- process job applications (if you have applied for a job with us)
- manage employment tasks (for people who work for us – this includes granting building and IT access, managing salary arrangements and monitoring conduct).
The type of information we may collect includes:
- Telephone numbers
- Name and addresses (postal, residential and e-mail addresses)
- Age and/or date of birth
- Property ownership and/or occupier details
- Details of resident’s/ratepayer’s spouse or partner
- Development applications, including plans or specifications of buildings
- Pet ownership
- Electoral roll details
- Pensioner / concession information
- Payment history
- Financial, rental or income details
- Details of land valuation
- Preferred addresses and methods of contacts
- Details of employment
- Insurance details.
Clickstream data and cookies
Our Service Provider makes a record of your visit and logs the following information for statistical purposes:
- your server address
- your top level domain name (for example .net, .gov, .au, .com, etc)
- the date and time you visited the site
- pages accessed and documents which were downloaded
- the previous site you visited
- the type of browser you are using
Our sites provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.
Cookies are either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiry date, and can be used to track your browsing behaviour upon return to the issuing website. Session cookies are short lived, used only during a browsing session, and expire when you quit out of your browser.
Requesting access or correcting your personal information
You can request your personal information be changed if it is inaccurate, incomplete, out of date or misleading. If you wish to apply for access to your personal information or to change it, please contact us via email mitcham@mitchamcouncil.sa.gov.au
Contact Us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on mitcham@mitchamcouncil.sa.gov.au